(asked by Kelly from somewhere) Could you tell us more about the unwritten rules of customer service (or would writing it break the ‘unwritten’ part of the rule?)That would be very helpful for someone planning on visiting/living in France… Don’t worry Kelly, writing down the rules won’t break anything apart from some misconceptions maybe. So what’s going on with customer service in France? Why is it so bad? Or is it that bad?Most Americans (and mostly Americans) will say that [Read the rest]